Agreed to purchase used Ford Fusion at set price. Returned to dealer next day to sign paperwork, discovered unexpected frivolous charges added to final price(>$2K).
Sat waiting for sales manager to resolve for 3 hours. Left dealership in disgust. They employ 1960's style sales tactics. Several disappointing experiences with the service department over the past few years also.
I really like Ford products, especially in recent years, and would like to be loyal to domestic brands when purchasing my automobiles, but these guys make it awfully tough to do so.
Entire dealership is poorly managed and should be avoided at all costs. Buy your Ford products somewhere else if possible.
Product or Service Mentioned: Oxmoor Ford Sales Representative.
Reason of review: Pricing issue.